Privacy Policy

June 23, 2023

INTRODUCTION.

Au2know LLC (“Company”) respects your privacy. This Privacy Policy sets out the Company’s policy regarding the types of information we may collect from you or that you may provide when you visit (“the Website”), including any content, services, functionality, mobile applications, downloadable materials, and courses (“the Services”). If you do not agree with our Privacy Policy, your choice is not to use our Website. By accessing or using this Website, you agree to this Privacy Policy and the Terms and Conditions.

CHILDREN UNDER 18 YEARS.

All users of the website must be at least 18 years old. If we learn that we have received information from a child under the age of 18, we will delete the information. If you have reason to believe that a child under the age of 18 has provided Personal Data to us through the Website or Services, please contact us, and we will make efforts to remove the information from our database. If we learn that a user is under 18 years of age, we will not disclose any personal information to third parties unless the user has given consent to participate. If you have reason to believe that a user is under 18 years of age, please notify the Company to prevent the disclosure of any personal data without consent.

WHEN WE COLLECT INFORMATION FROM YOU.

We collect and process data when you access our website, complete forms on our Website, register, make a purchase, subscribe to our newsletter, respond to a survey, browse the Website, or use or view our Website through your browser’s cookies. Our Company may also receive your data indirectly from the following sources: Flodesk, Airtable, Tally, Thinkific, Webflow, Sendinblue, Make, Plausible, among others.

WHAT TYPE OF INFORMATION WE COLLECT FROM YOU.

Voluntary Information: When you visit our Website or use our Services, we may collect certain types of information about you. This includes your name, email address, mailing address, phone number, credit card information, age, nationality, country of residence, company name, profession, or other information you provide to us.

Automatic Data Collection: We also collect information automatically through cookies and other tracking technologies, such as information about your internet connection, your IP address, traffic and location data, logs, and other information. The information we automatically collect helps us improve our website and provide better service.

The categories of consumer data we have collected in the past 12 months include names, email addresses, mailing addresses, phone numbers, credit card information, ages, nationalities, countries of residence, company names, and professions.

HOW WE COLLECT YOUR INFORMATION.

The technologies we use for automatic data collection include “cookies.” Cookies are small files placed on your computer’s hard drive that allow the website’s or service provider’s systems to recognize your browser and remember certain information. We use functionality cookies to recognize you on our website and remember your previously selected preferences. These may include the language you prefer and the location you are in. We use advertising cookies to collect information about your visit to our website, the content you have viewed, the links you have followed, and information about your browser, device, and IP address. Our Company sometimes shares limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website. You can refuse to accept browser cookies by activating the appropriate setting on your browser, but if you do so, you may not be able to access certain parts of our Website or Services. We also use flash cookies or web beacons for automatic data collection. You may also provide information that is publicly available or displayed in public areas of the Website or transmitted to other users of the Website or third parties (“User Content”). Your User Content is transmitted to others at your own risk.

HOW WE USE YOUR INFORMATION.

The processing of your data is necessary for legitimate interests and does not violate any fundamental rights or freedoms. Some of those legitimate interests include improving our online products, the overall user experience, marketing, customer data processing, ensuring network and information security, and fraud prevention. We use your information to understand and store information about visitor preferences, to collect aggregated data about site traffic and interactions, to provide you with information, products, or services that you request from us or that we believe may interest you, to send you notices about your account, to carry out billing and collection, for customer support, for advertising purposes, and in any other way we describe when you provide us with information. We use automated decision-making in the processing of your personal information for some services and products. You can request a manual review of the accuracy of an automated decision if you are not satisfied with it. We do not sell personal information or consumer data for monetary benefits or valuable considerations.

DISCLOSURES TO THIRD PARTIES.

Some content or applications on the Website are served by third parties, such as advertisements. We do not control third-party tracking technologies. You should consult the privacy policies of such third parties for more detailed information about their practices. Our Company’s website contains links to other websites. Our privacy policy applies only to our Website, so if you click on a link to another website, you should read their privacy policy.

HOW WE DISCLOSE YOUR INFORMATION.

We may disclose aggregated information about our users and information that does not identify any individual without restrictions.

We disclose personal information we collect or that you provide to us as described in this Privacy Policy, including to the following affiliates, business partners, service providers, and contractors: Google Analytics, Facebook Analytics, Flodesk, Airtable, Tally, Thinkific, Webflow, Sendinblue, Make, Plausible, and others.

We use the data you provide to us to prevent fraudulent purchases by sharing it with credit reference agencies.

We will disclose information when appropriate to comply with the law or enforce our site’s policies.

Do Not Track Policy: Our site respects the Do Not Track (“DNT”) browser setting. We track your online browsing activity on any other online service.

On occasion, we may transfer personally identifiable information collected from you to international third-party processors. Please note that such countries may not have the same level of data protection, but our collection, storage, and use of your personal data will still be governed by this Privacy Policy.

HOW WE STORE AND PROTECT USER INFORMATION.

The company securely stores your data on Airtable and/or Google Suite. We have implemented security measures designed to protect your visit to the Website. These include:

All payment information is encrypted.

We perform regular malware scans.

We use regular Malware Scanning.

No internet or email transmission is completely secure or error-free. Please keep this in mind when disclosing personal information over the internet.

We will retain your data for at least three (3) years from its collection.

YOUR PRIVACY RIGHTS UNDER CALIFORNIA LAW.

If you are a resident of California, California law may provide you with additional rights regarding our use of your personal information. For more information about your privacy rights under California law, please visit.

Under the CCPA, California residents have the right to opt-out of the sale of personal information about them or their household, such as their name, postal or email address, and other personal identifying information. The right is subject to certain exceptions. For example, it does not apply to information we share with certain external service providers to enable them to perform business functions for us or on our behalf. You can opt-out by emailing info@au2know.com.

In the past twelve months, we have not sold personal information. Our policy is that we do not sell or will not sell your personal information unless you give us your consent or direct us to do so.

RIGHT TO OPT-OUT/UNSUBSCRIBE.

You have agreed to receive marketing material from the Company and have consented to the Company disclosing your information to third parties for advertising purposes. You may opt-out at any time. If you no longer wish to be contacted for advertising purposes, please email us at info@au2know.com.

YOUR DATA PROTECTION RIGHTS.

Right to be Informed: This means anyone processing your personal data must make clear what they are processing, why, and who else the data may be passed to.

Right of Access: This is your right to see what data is held about you by a Data Controller.

Right of Rectification: You have the right to have your data corrected if what is held is incorrect in some way. You can request that we correct any information you believe is inaccurate or request that we complete information you believe is incomplete.

Right to Erasure: Under certain circumstances, you can request the erasure of your personal data. This is also known as the “Right to be Forgotten.” This would apply if the personal data is no longer necessary for the purposes for which it was collected, or if your consent to the processing of that data has been withdrawn, or if the personal data has been unlawfully processed.

Right to Restrict Processing: This gives you the right to request the suspension of the processing of personal data, such as in the case where a lawsuit or legal action needs to be concluded, or data is being corrected.

Right to Data Portability: You have the right to request that the data you directly provide to the Data Controller be provided in a structured, commonly used, and machine-readable format. You can request copies of your personal data. You can request that we transfer the data we have collected to another organization or directly to you, under certain conditions. We may charge a small fee for this service or for any requested copies.

Right to Object: You have the right to object to further processing of your data that is incompatible with the primary purpose for which it was collected, including profiling, automation, and direct marketing.

Rights in relation to automated decision-making and profiling: You have the right not to be subject to a decision based solely on automated processing.

Right not to be subject to automated decision-making: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

Right not to be discriminated against for exercising rights: The Company will not refuse goods or services to individuals who exercise their rights as consumers.

If you wish to exercise these rights, please contact us at info@au2know.com.

CHANGES TO THE PRIVACY POLICY.

The date of the last revision of the Privacy Policy is identified on the first page of the Privacy Policy. We reserve the right to update this policy, and if we make material changes to how we treat our users’ personal information, we will notify you by email. It is your responsibility to periodically visit our Website and our Privacy Policy to check for any changes.

CONTACT.

You can email us to inquire about our Privacy Policy or to request access, correction, or deletion of any personal information you have provided to us at:

Au2know LLC

info@au2know.com

You can contact our Data Protection Officer by sending an email to info@au2know.com.

COMPLAINTS.

If you wish to make a complaint or believe that our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office (if you are a person located in the UK) or the European Data Protection Board.

PERSONS LOCATED IN THE UK.

Restricted Transfers: Our Company may make a restricted transfer if the recipient is in a third country or territory or is an international organization, covered by the UK’s “adequacy regulations.” If there are no adequacy regulations for the country, territory, or sector for the restricted transfer, our Company must then ascertain if we can make the transfer subject to “appropriate safeguards” as listed in the UK GDPR. Before relying on an appropriate safeguard to make a restricted transfer, we must be satisfied that the transferred data subjects continue to enjoy a level of protection essentially equivalent to that of the UK data protection regime. To do this, we carry out a risk assessment, which takes into account the protections contained in that appropriate safeguard and the legal framework of the destination country (including laws governing access by public authorities to data). If our assessment is that the appropriate safeguard does not provide the required level of protection, we will include additional measures. Appropriate safeguards may include: (1) a legally binding and enforceable instrument between public authorities or bodies; (2) binding corporate rules as defined in Article 47 of the UK GDPR; (3) a contract incorporating recognized standard data protection clauses or issued pursuant to the UK data protection regime; (4) a code of conduct approved by the ICO; (5) certification under an approved certification scheme; (6) a bespoke contract governing a specific restricted transfer that has been individually authorized by the ICO; or (7) administrative arrangements between public authorities or bodies. If none of the above criteria apply to the transfer, we may still make the transfer if the transfer is covered by an “exception” set out in Article 49 of the UK GDPR.