Terms & Conditions
TESTIMONIALS
What Clients Are
Saying About Us!
Amazing results happen when you have an expert mechanic on your side to save you money and headaches!
I was at a loss when my car started making strange noises, and I didn’t know where to turn. That’s when I found the au2know. They were incredibly knowledgeable and helped me understand exactly what was wrong with my vehicle. Thanks to their guidance, I got my car fixed quickly and at a reasonable cost.
AMANDA
I had been to multiple mechanics, each with different repair suggestions and cost estimates for my car. It was confusing and overwhelming. Luckily, I reached out to au2know’s automotive repair consultant service, and they simplified everything for me. They provided an unbiased assessment and recommended the most cost-effective solution
SARAH
As a small business owner with a fleet of vehicles, maintaining them is crucial for our operations. The automotive repair consultant service of au2know has been a game-changer for us. Their expertise in fleet maintenance and repair recommendations has not only improved the reliability of our vehicles but also helped us manage our maintenance budget more effectively.
KARL
I’m a car enthusiast, and I enjoy making modifications to my vehicle. However, I wanted to ensure that I was making the right choices to optimize performance and safety. That’s when I found out about au2know. They provided me with invaluable technical advice and helped me make informed decisions about upgrades and modifications.
CLIFFORD
SERVICES
What's Included
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Global travel assistance
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Save thousands on auto parts & service
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24/7 roadside assistance
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Chat with Mechanic
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June 23, 2023
General:
INTRODUCTION.
These Terms of Use are entered into between You and —au2know LLC— (hereinafter referred to as “Company,” “YOUR COMPANY,” “we,” or “us”).
PARTIES.
The term “you,” “your,” or “user” refers to any user, buyer, or visitor of (the “Website”), including any content, services, functionality, mobile applications, courses, and/or downloadable materials (collectively, “the Services”).
By using this Website, you agree that you are at least 18 years of age or the legal age in your applicable jurisdiction and are eligible to enter into a binding contract with the Company. Collectively, you and the Company shall be referred to as “the Parties.”
MODIFICATIONS TO TERMS OF USE.
We reserve the right to update or change the Terms of Use at any time at our sole discretion. All changes are effective immediately upon being posted on the Website and apply to all access and use of the Website thereafter. Therefore, it is important that you review these Terms regularly to ensure that you are up to date with any changes. The “last modified” date at the top of this page reflects the date when the last changes to the Terms of Use were made.
PRIVACY.
You agree that all information you provide to register on this Website, including, among others, through the use of any interactive feature on the Website, is governed by our Privacy Policy, and you accept all actions we take regarding your information in accordance with our Privacy Policy.
ACCESS AND USE OF THE WEBSITE.
The Company reserves the right to modify or discontinue the Website or the Services, or any portion thereof, temporarily or permanently, with or without notice. You agree that the Company shall not be liable if, for any reason, all or any part of the Website or the Services are unavailable at any time or for any period.
USER ACCOUNT.
To access the Company’s services, you must register through the web portal, submit payment, and use the provided username and password. To register, you must provide your full legal name, email address, country of residence, phone number, and payment method. Once you have provided all the required personal data, you will find a link identified with the word “Accept” summarizing your acceptance of these Terms of Use. By clicking this link, you acknowledge and agree to these Terms of Use and commit to comply with them. When provided with a username, password, or any other account information, you must treat such information as confidential. You may not provide your username, password, or other account information to anyone else or allow any other person to access the Website or the Services using your username, password, or other security information. You agree to notify us immediately of any unauthorized access or use of your account, username, or password. You agree to log out of your account at the end of each session and to exercise caution when accessing an account from a public or shared computer so that others are not able to view or record your personal information.
USER CONDUCT AND CONTRIBUTION.
These User Conduct Standards apply to all Services on the Website, including all comments, codes, videos, images, information, data, text, software, music, sound, photographs, graphics, messages, or other materials (“User Content”) that you upload, post, email, or display through the Service or on the Website. You are solely responsible for all User Content that you upload, post, email, or display through the Service or on the Website. User Content must comply with all applicable federal, state, local, and international laws and regulations. User Content must not i) infringe any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any other person or entity; ii) contain software viruses or any other computer code, files, or programs designed to disrupt, destroy, or limit the functionality of any computer software, hardware, or telecommunications equipment or pose or create a privacy or security risk to any person; iii) interfere with or disrupt the Service or servers or networks connected to the Service or disobey any requirements, procedures, policies, or regulations of networks connected to the Service; iv) contain defamatory, obscene, indecent, pornographic, vulgar, abusive, offensive, harassing, violent, hate-inciting, inflammatory, or otherwise objectionable material; v) cause annoyance, inconvenience, or unnecessary anxiety, or be likely to upset, embarrass, alarm, or annoy any other person; vi) promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age; vii) solicit personal information from individuals under 18 years of age; viii) promote any illegal activity or unlawful act; ix) impersonate any person or entity, or falsely state or misrepresent your identity or affiliation with any person or organization; x) collect or gather email addresses or other contact information of other users of the Service by electronic or other means for the purpose of sending unsolicited emails or other unsolicited communications; xi) engage in commercial or sales activities, such as contests, sweepstakes, and other sales promotions, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation. The Company reserves the right to remove or disable access to any User Content for any reason or no reason, including User Content that it, in its sole discretion, determines violates these Terms of Use. The Company is not responsible for User Content and does not endorse any opinions contained in any User Content. You will indemnify and hold the Company harmless from and against all damages, losses, and expenses of any kind (including attorneys’ fees) arising out of any claim related to your User Content.
WEBSITE FOR PERSONAL USE.
The Website, and Services are solely for personal, non-commercial use. You may not use the content or other materials for any commercial purpose or for any non-commercial or commercial public display.
NO REPRODUCTION.
You may not reproduce, distribute, modify, create derivative works, repost, transmit, sell, resell, or exploit any of the materials on the Website, except and only as follows: i) You may print or download a reasonable number of pages from the Website solely for your personal, non-commercial use; ii) If the Company provides desktop, mobile, or other applications for download, you may download a single copy to your computer or mobile device solely for your personal, non-commercial use.
INTELLECTUAL PROPERTY RIGHTS.
All content and features on the Website, including, among others, information, software, images, text, designs, graphics, video, audio, and the arrangement thereof, are owned by the Company, its licensors, or other providers of such material and are protected by copyright, patents, trademarks, trade secrets, and other intellectual property or proprietary rights laws. The Company name, trademarks, the Company logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its licensors. You may not use such trademarks or other intellectual property belonging to the Company without the prior written consent of the Company.
NOTICE OF COPYRIGHT INFRINGEMENT.
If you believe that your work has been copied in a way that constitutes copyright infringement, or that your intellectual property rights have been otherwise violated, you must notify [SPECIFY THE APPROPRIATE PARTY] of your claim at info@au2know.com, as set forth in the Digital Millennium Copyright Act of 1998 (“DMCA”). To be effective, your notification must be in writing and include the following information:
An electronic or physical signature of the person authorized to act on behalf of the copyright owner;
Identification of the copyrighted work that you claim has been infringed;
A description of where the allegedly infringing material is located on the Service, with enough detail for us to locate it on the Service;
Your address, telephone number, and email address;
A statement by you, made under penalty of perjury that the information contained in your notification is accurate and that you are the copyright owner or intellectual property owner or are authorized to act on behalf of the owner.
REPEAT INFRINGER POLICY.
In accordance with the DMCA and other applicable laws, the Company has a policy to terminate the user accounts of repeat infringers. We may also, at our sole discretion, limit access to the Service and/or terminate the subscription of any user who infringes any third-party intellectual property rights, whether it is a repeat infringement or not.
USER CONTRIBUTIONS.
By submitting a comment, photo, video, or other materials to our Website, you agree that we have a non-revocable commercial license to republish your submission in whole or in part, unless you explicitly state in writing directed to info@au2know.com that we do not have such permission.
By participating in any live session, you grant the Company perpetual rights to use the images or recordings in any media or publication, including but not limited to print and web publications, for any use or purpose, including but not limited to advertising, promotion, marketing, commerce, display, sale, and/or editorial use. If the Company chooses to share User video content or testimonials, the Company will not share any personal information other than country of residence and name.
RECURRING SUBSCRIPTIONS.
If you select a Service with a recurring subscription (auto-renewal), you authorize the Company to maintain your account and payment information and automatically charge that account upon service renewal. If you wish to cancel your subscription, you must send an email to info@au2know.com at least ten (10) days before the renewal.
REFUNDS.
You agree to request a refund before initiating a chargeback with your financial institution. In the event that you attempt to acquire a chargeback, you will lose access to the Company’s products and services. We may provide the financial institution with evidence of your consent to these Terms of Use and your access to the products and services.
LINKS TO THIRD-PARTY WEBSITES.
If the Company, its Website, or its Services provide links to other sites and resources provided by third parties, including links in advertisements or sponsored links, these links are provided solely for your convenience. The Company cannot control the content of third-party websites, and if you choose to access third-party websites, you do so at your own risk. The Company is not responsible and does not endorse such third-party sites. You agree that the Company shall not be liable for any loss or damage that may arise from your use of them.
GENERAL DISCLAIMER.
To the maximum extent permitted by law, we expressly disclaim any liability for any direct, indirect, or consequential loss or damage incurred by you or others in connection with our Website and Services, including but not limited to any liability for any loss of revenue; loss of actual or anticipated profits; loss of contracts; loss of business; loss of opportunities; loss of goodwill; loss of reputation; loss of contracts; damage or corruption of data; or any indirect or consequential loss or damage, whether such loss or damage was foreseeable or in the contemplation of the Parties, whether caused by negligence, breach of contract, or otherwise. Neither the Company nor any person associated with the Company makes any warranty or representation regarding the completeness, security, reliability, quality, accuracy, or availability of the Website or that the Website otherwise meets your needs or expectations. Neither the Company nor any person associated with the Company guarantees that the Website, the Services, their related content, or any service obtained through the Website are free of errors, accurate, reliable, or uninterrupted, that defects will be corrected, or that the Website or the server that makes it available are free of viruses or other harmful components. The foregoing does not affect any liability that cannot be excluded or limited under applicable law. The Website and Services are for informational/educational purposes only. We do not guarantee the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. The Company shall not be liable for any liability arising from the reliance placed on such materials by you or by any other visitor to the Website, or by anyone who may be informed of any of its contents. We are not professionals, engineers, mechanics, legal, financial, or otherwise, or if we are, we do not act in any professional capacity, including engineering, legal, financial, or otherwise. Nothing on this Website and Services should be interpreted as technical, legal, or financial advice.
DISCLAIMER OF WARRANTIES.
The use of this Website, its content, Services, or articles obtained through the Website is at your own risk. The Website, its content, Services, or items obtained through the Website are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
EARNINGS DISCLAIMER.
Although we may reference certain results, outcomes, or situations on this Website or in the Services, you understand and acknowledge that we do not guarantee the accuracy of the third-party statements contained herein or the likelihood of success for you as a result of such statements. You understand that individual results and outcomes may vary. We cannot guarantee your success merely by accessing, purchasing, or completing any material or product on the Website and Services. The results shown on the Website or Services are not guaranteed or typical.
THIRD-PARTY DISCLAIMER.
We are not responsible for any defamatory, offensive, or illegal conduct of third parties. To the maximum extent permitted by law, we shall not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses, or other technologically harmful material that may infect your computer equipment, programs, data, or other proprietary material due to your use of the website or any service or item obtained through the website. When the website contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the content of those sites or resources and shall not be liable for them or for any loss that may arise from your use of them.
TECHNOLOGY DISCLAIMER.
We make reasonable efforts to provide you with modern and reliable technology. However, in the event of technological failure, you agree and acknowledge our lack of liability for such failure. The Website is updated periodically, and while we strive to make accurate statements in a timely and effective manner, we cannot guarantee that all information on the Website and the Services is fully accurate, complete, or up-to-date, and we disclaim any liability for such errors or omissions.
RISK ASSUMPTION.
By accessing the Website, its Services, and related material, whether paid or not, you assume the risk of your access and any subsequent actions you decide to take as a result of the informational or educational materials provided to you.
INDEMNIFICATION AND RELEASE.
You agree to indemnify, defend, and hold harmless the Company, its affiliates, employees, agents, licensors, and service providers from any demands, claims, suits, actions, liabilities, damages, judgments, losses, costs, and expenses of third parties, including reasonable legal fees and attorney’s fees, arising from your use of the Website, including but not limited to your User Content, any use of the content, Services, and products of the Website other than as expressly authorized in these Terms of Use, or your use of any information obtained from the Website and Services.
LIMITATION OF LIABILITY.
You understand and agree that, to the maximum extent permitted by applicable law, the Company shall not be liable for any direct, indirect, or consequential loss or damage incurred by you or others in connection with our Website and Services, including, without limitation, any liability for any loss of revenue; loss of actual or anticipated profits; loss of contracts; loss of business; loss of opportunities; loss of goodwill; loss of reputation; loss of contracts; damage or corruption of data; or any indirect or consequential loss or damage, whether such loss or damage was foreseeable or in the contemplation of the Parties, whether caused by negligence, breach of contract, or otherwise. The foregoing does not affect any liability that cannot be excluded or limited under applicable law.
SEVERABILITY OF THE AGREEMENT.
If any part of these Terms of Use is deemed illegal or unenforceable, the remaining provisions of this Agreement shall remain in full force and effect.
ENTIRE AGREEMENT.
This Agreement constitutes the entire and final agreement between you and the Company regarding the use and access to the Website. All prior and contemporaneous agreements, negotiations, understandings, statements, and warranties between you and the Company regarding the Website are expressly merged and superseded by this Agreement.
CONTACT.
This website is operated by au2know LLC, 4318 SW 147th Pl, Miami, FL 33185. All opinions, comments, requests for technical support, and other communications related to the website should be directed to: info@au2know.com.
TIME LIMITATION TO FILE CLAIMS.
Any cause of action or claim arising out of or related to these Terms of Use or the Website must be commenced within one (1) year after the cause of action accrues; otherwise, such cause of action or claim shall be permanently barred.
APPLICABLE LAW.
This Agreement shall be governed and interpreted in accordance with the laws of the State of Florida, without regard to any provisions or principles of choice or conflict of laws.
BINDING ARBITRATION, JURISDICTION, AND CHOICE OF LAW.
Any dispute or claim arising out of or relating to these Terms of Use, or the breach thereof, including the applicability and/or enforceability of this binding arbitration provision, shall be exclusively resolved by binding and non-appealable arbitration administered by the American Arbitration Association, and judgment on the award rendered by the arbitrator(s) may be entered in any competent court. The number of arbitrators shall be three. The place of arbitration shall be Miami, Florida. Florida law shall apply. Each party shall bear its own proportionate share of the arbitrator’s fees and the arbitration fees of the American Arbitration Association. This binding arbitration shall be the sole recourse of the Parties in the event of a dispute between the Parties. The Parties waive their right to lead or participate in any lawsuit, including a class action.
June 23, 2023